Copilot Credits replaced the older "messages" unit in September 2025, without changing the quantity per prepaid pack or the pay-as-you-go rate. The more work a run does, the more it costs: a flow with several actions and an AI step uses more credits than a one-line lookup. Capacity is enforced monthly and unused credits do not roll over.
Not everything is metered. Agents in Copilot Chat, Teams or SharePoint that rely only on classic answers, generative answers or standard Microsoft Graph grounding are zero-rated. For the rest, a tenant pays through a prepaid subscription, pay-as-you-go via an Azure subscription, or a one-year prepurchase plan. Test runs of an agent flow in the designer are free, but agents built on the GitHub Copilot harness are billed from build and test onward.
